Your Questions, Answered

Check-in begins at 4:00 PM and check-out is at 10:00 AM. If you'd like extra time on either end of your stay, reach out to our guest services team and we'll do our best to accommodate you when the calendar allows.

Yes. Every home is stocked with fresh bed linens, bath towels, and kitchen towels before you arrive. We recommend bringing your own beach towels for sandy days by the water.

Nearly all of our vacation rentals include complimentary high-speed Wi-Fi. Each property listing notes its amenities, so you can confirm connectivity before you book.

Most homes include private driveway or garage parking, and the number of spaces is listed on each property page. For beach cottages with limited parking, we'll share nearby options in your arrival instructions.

Many of our homes welcome four-legged family members. Use the pet-friendly filter when searching, and review the property's pet policy for any size limits or fees before booking.

Reservations canceled within the window stated on your rental agreement are eligible for a refund, less any applicable fees. We also offer optional travel insurance for added peace of mind — contact us for the details of your specific booking.

Our kitchens come fully equipped with cookware, dishes, utensils, and small appliances like a coffee maker and toaster. You only need to bring your groceries and any specialty items you can't vacation without.

Before your arrival date we'll email detailed check-in instructions, including your smart-lock or lockbox code and directions to the property. No office stop required — head straight to your home and start your vacation.

Yes! We run seasonal specials, last-minute deals, and returning-guest offers throughout the year. Check our Specials page or join our newsletter to be the first to know.

Our local guest services team is available seven days a week by phone or email, with an after-hours line for urgent issues. You'll find all the contact details in your welcome packet.